Senior IT Manager in Kabul

Job Location: Kabul
Nationality: National
Employment Type: Full Time
Category: Other
Salary: As per scale
No. Of Jobs: 1
Organization: BRAC Afghanistan
Experience: 5-7 years
Contract Duration: 10 months
Gender: Male/Female
Education: Master's Degree in IT
Closing Date: 2022-05-25

About BRAC Afghanistan:

BRAC International is a leading nonprofit organisation with a mission to empower people and communities in situations of poverty, illiteracy, disease, and social injustice. Our approach is grounded in the conviction that people living in vulnerable situations can be agents of change if they are empowered with the tools, skills, and hope they need to change their lives. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential. BRAC's institutional expertise on successfully implemented programmes is applied across 10 countries, touching the lives of over 130 million people, where our models are adapted according to the country's context.  

In 2022, the Mastercard Foundation in partnership with BRAC International (BI) will be announcing an initiative that will create positive and measurable impact for 1.2 million adolescent girls and young women and 9.5 million people across seven countries in East and West Africa, including Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Tanzania, and Uganda.

Job Description:

  • Manage relationship with key stakeholders internally as well as interface with third-party contractors, vendors and consultants. Proper management of software application implementation with the vendor and overseeing its post implementation support & services.
  • Provide prompt support to the internal IT team members, according to the priority of problems and guide them to resolve the problem of ERP and other existing applications and infrastructure.
  • Prepare and review all IT agreements, contracts and project plan, Develop and monitor work-breakdown structures, project tracking and variance reports, identify and assemble risk management plans and work effort documents and follow project management standards to manage projects throughout the project lifecycles of initiation, planning, execution and closure.
  • Prepare requirement analysis, technical documentation, workflow diagram and UAT of new modules and for new requirement of the existing system as well as for the ERP system. Control, monitor and organize the end-user support for smooth running of the ERP, and other existing applications.
  • Manage and ensure of the IT compliance, service management, issue tracking and change request management of all IT projects. Oversee all phases of project from conception to completion.
  • Manage hardware procurement and support for the entire functional and programs users PCs, Laptops, mobile devices etc., PABX, data backup, and adequate internet bandwidth availability.
  • Plan, design, and manage the deployment of highly available IT infrastructure and associated support services, including networks, servers (Linux and Windows), storage, telecommunication, security and systems applications. 
  • Manage highly available mail, Training & backup servers. Ensuring hardware facility for keeping smooth software application across the BI countries and monitoring it.
  • Coordinate the analysis and troubleshooting of performance and availability of all systems and networks across the enterprise.
  • Capacity building of the existing team members, lead country IT for existing services and objectives. Prepare training plan and review training materials. Conduct and follow up end user capacity building and refreshment programs.
  • Perform sbiCloud configuration as administration as part of IT Support Service. Ensure IT operational support services for assigned countries.
  • Proactive support to internal and external audit team for the resolution of IT issues or observations.
  • Manage and support call center operations for the country Programs initiatives, Bio metric attendance system configuration and supervision. 
  • Develop and implement country ICT policies, procedures, and standards across the systems and network teams. Develop and implement IT Business continuity and disaster recovery plan. 
  • Ensure the safety of team members from any harm, abuse, neglect, harassment and exploitation to achieve the programme’s goals on safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
  • Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
  • Follow the safeguarding reporting procedure in case any reportable incident takes place, encourage others to do so

Job Requirements:

  • Graduate in Computer Science/Computer Engineering with post graduate degree in IT/Business Administration
  • Software Development and IT Service Management experience in Large Organization.
  • IT project Management.  
  • SQL & Database Management system.
  • Scope Documents, Use Case, Test Case, UML Design & SQL writing skill.
  • Software requirement analysis skill in Accounts, Finance, Microfinance, HR, Payroll, Procurement, Inventory, Fixed Assets, Proposal Tracking, Budgeting and Fund Management, Project Management & supply chain management. 
  • Experience in developing digital solutions i.e DFA, agent & mobile banking will be advantageous.
  • Requirement analysis, strong analytical and program solving skill
  • Use case test case design & quality assurance.
  • Building IT Security and assurance Policy.
  • In-depth understanding of the key drivers in a digital product/emerging technology business.
  • Insight into the way that digital transformation is affecting industry and knowledge of best practices.
  • Drive, flexibility, resilience and the ability to work under pressure
  • Ability to effectively work remotely, across time zones and team locations, as well in person with multiple teams of stakeholders
  • Ability to initiate and facilitate interactions with people who can share their insights and knowledge
  • Strong written and verbal communication skills, and the ability to translate complex technological implementation language to non-technical people. 

Submission Guideline:

Interested candidates are requested to send their application (complete C.V along with a cover letter and reference information) to Human Resource Department, BRAC Afghanistan,

To apply please click on the below:

Only complete applications will be accepted and short listed candidates will be contacted.

BRAC is committed to safeguard children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Therefore, our hiring process includes extensive background checks and a criminal records disclosure to ensure safeguarding and to prevent harassment and abuse.

BRAC is an equal opportunities employer

Female are highly encouraged to apply.

If you have any difficulties to apply for this job please contact to technical team through WhatsApp 0773020100

Submission Email:

Who we are?

Afghanistan has one of the slowest internet speeds in the world. Broadband connection is not available in everywhere and mobile data as a most used way to connect to the world is very expensive. Job search portals are very heavy and takes lots of time to load; therefore making it very hard and time-consuming for job seekers to find their dream job. To address this problem we launched Afghanistan's first speed optimized job search portal, with at least 15 times faster load time and maximum 200 kbs page size.

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