Operations Manager in Kabul

Job Location: Kabul
Nationality: Afghan
Employment Type: Full Time
Category: Other
Salary: As per organisation salary scale
No. Of Jobs: 1
Organization: Afghanistan International NGO Safety ORG
Experience: At least 5 years of progressive professional Opera
Contract Duration: 12-Months renewable term
Gender: Male/Female
Education: Bachelor’s degree
Closing Date: 2021-12-15

About Afghanistan International NGO Safety ORG:

Founded in 2011, the International NGO Safety Organization (INSO) is an international charity that supports the safety of aid workers by establishing safety coordination platforms in complex contexts. INSO provides registered NGOs with a range of free services including real-time tracking of developments in the operating environment, reporting, safety related information and mapping, crisis management support, staff orientations, and training.

INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.

The Organization has grown from innovative start-up to become a globally recognized charity and a valuable component of the humanitarian safety coordination system.

Today the Organization provides daily support to more than 1,000 beneficiary organizations (NGO) in some of the world’s most insecure environments and has earned a strong reputation for performance, principles & professionalism.

INSO has been registered as a charity in the Netherlands since April 2019 and its global headquarters is now based in The Hague, the international city of peace and justice.

INSO has more than 1,000 employees globally and is active in 18 countries across Europe, the Middle East, Africa and Central Asia.

INSO Central region is currently looking for an Operations Manager in Kabul Province. The candidates are required to be resident in the province and possess an understanding of the current situation relevant to NGO and humanitarian safety.

Job Description:

  • Reporting to the Country Director, and under the technical supervision of INSO’s Director of Operations and Director of HR, the Operations Manager (OM) will be responsible for the successful delivery of all Operations functions within the country office. Supported by two Officers and an Assistant, the OM will be responsible for the efficient and timely delivery of all operations tasks pertinent to INSO Afghanistan.
  • In addition to managing the country office’s transactional and strategic HR tasks, the OM is also expected to ensure all legal and regulatory documents are filed on behalf of INSO with the national authorities in a timely manner. The OM will also manage the entire scope of facilities and asset management tasks for the relevant INSO country office, ensuring the effective provision of function and support services and effective maintenance and management of its assets including management of drivers, cleaners and other support staff. They will also prepare and manage country office procurements complying in full with INSO's procurement procedures and budgetary requirements in the most efficient and cost-effective way.
  • The OM will also act as the Country Office’s safety and security focal point, serving as the primary point of contact for safety and security matters, overseeing communications, transport, site security and guard-force.
  • The OM will also serve as a member of the country management team and will support the Country Director and the team on key decisions affecting INSO’s operations in Afghanistan and will also work closely with the wider global network of INSO Operations Managers in other country offices in coordinating work and implementing new initiatives.



Major Responsibilities:

Human Resources

  • The incumbent will be responsible for the timely management of all in-country recruitment processes, local and international, ensuring that they are fully compliant with INSO guidance and procedures.
  • Lead the implementation and monitoring of all INSO personnel and HR regulations (national and international) to ensure country office compliance and regularly monitor national employment law, suggesting modifications to internal rules to the Country Director and Director of HR where appropriate.
  • Lead and coordinate national employee on-boarding and coordinate with OSO HR on international employee onboarding, providing in-country employee induction and orientation programmes (national and international).
  • Coordinate and monitor national employee performance monitoring, grievance management and discipline, escalating issues where appropriate to the Country Director and Director of HR.
  • Maintain accurate and up-to-date employee (national & international) leave records and monitor the proper use of leave by staff in the country

    Job Requirements:

    Mandatory Requirements:

    • Fluency in English (written and spoken).
    • A Bachelor’s degree in a relevant field from a recognised academic institution.
    • At least 5 years of progressive professional Operations experience, at least 2 of which should be with an NGO or international organisation.
    • Highly self-motivated, a problem solver, solution focused and a strategic thinker with the ability to manage multiple priorities and work to set deadlines.
    • Proficient use of MS Office programmes and experience with database management.


    Desirable Characteristics:

    • Previous experience or knowledge with logistics and procurement.
    • General knowledge of donor procurement regulations.
    • Existing knowledge of INSO and affinity with its mission.
    • Experience as a user or admin of HRMS.

    Submission Guideline:

    Interested candidates are requested to send their applications along with copies of their CVs (including professional reference contact details), educational and work certificates to:ops.manager@afg.ngosafety.org

    Note: Applications without mentioning the position Title & Vacancy Number in the subject line of the email will Not Be Considered.

    Submission Email:


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