Camp Management Officer - Information Management in Nangarhar

Job Location: Nangarhar
Nationality: National
Employment Type: Full Time
Category: Other
Salary: According to NRC Salary Scale
No. Of Jobs: 1
Organization: Norwegian Refugee Council
Experience: Minimum 2 years of experience
Contract Duration: 01-Jan-2022 until 30-Sept-2022
Gender: Male/Female
Education: University Degree, Preferably in Computer Science, IT, or Related Fields.
Closing Date: 2022-01-19

About Norwegian Refugee Council:

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. We work in crises across 31 countries, providing emergencies and long-term assistance to millions of people every year. We stand up for people forced to flee, advocating their rights. NORCAP, our global provider of expertise, helps improve international and local ability to prevent, prepare for, respond to and recover from crises. NRC also runs the Internal Displacement Monitoring Centre in Geneva, a global leader in reporting on and advocating for people displaced within their own country.

Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks. NRC requires staff members who travel on an international contract to the field to undergo an medical examination with our medical provider. Employees must produce a Health Clearance Certificate before departure stating that there are no relevant health concerns. If staff are unable to provide this, NRC reserves the right to terminate the Contract of Employment. 


Job Overview:

Camp Management-Information Management (IM) is responsible for information management of NRC’s Camp Management programme in Jalalabad, Afghanistan. The project aims to improve the protection and assistance response to displacement-affected communities by two-way communication with communities; enabling the participation of affected communities alongside local stakeholders in the humanitarian response; and supporting mechanisms for coordination of services at site level.

The overall role of the Information Management Officer (IMO) is to ensure that information required to support Camp Management intervention/operation plus other humanitarian aid is collected, organised and presented in a professional manner to the all stakeholders. Specifically, the CM Officer-IM will manage the IDP profile and assist]ance database, Protection monitoring database, CFM and referral database. These databases must be regularly updated, and data must be extracted, analysed and disseminated in the form of information products/tools when needed.

Job Description:

Generic Responsibilities:

  • Contribute to the development and implementation of NRC’s Camp Management intervention by supporting CM-related information management (data collection, processing and analysis).
  • Implement and regularly update the Information Management Strategy and the Dissemination Plan for all information management related products.
  • Design necessary data collection forms, ensuring that the purpose and use of data collected is clear and that questions are simple, clear and collectable.
  • Implement the portfolio of IM tasks and activities as delegated by the CM Coordinator in line with proposals, strategies and donor requirements according to plan of action.
  • Perform advisory and technical assignments in the use of Geographic Information Systems (GIS).
  • Organize and maintain GIS data in accordance with the relevant data management protocols.
  • Provide regular progress reports on data management related issues to the CM Coordinator and CM PM             
  • Ensure adherence with NRC policies, tools, handbooks and guidelines
  • Promote the rights of refugees in line with NRC’s advocacy strategy
  • Adherence to NRC policies, guidance and procedures


Specific Responsibilities:

  • Manage the various databases related to Camp Management activities (e.g. IDP Registration and Assistance Database; CFRM case tracking database, etc.), including storage, handling and dissemination of data to other NRC departments and/or external actors.
  • Provision of trainings to Camp Management assistants, community mobilizers and enumerators on data collection, GPS mapping, and tablets use.
  • Ensure quality data collection and control data collection at field level
  • Manage the Camp Management Kobo account, ensuring that the quality of uploaded forms is verified, develop mobile data collection tools as per needs (e.g. Kobo/ODK forms)
  • Support the complaint, feedback and referral mechanism by referring cases to other NRC departments and/or external actors as well as by ensuring timely follow-up with other service providers.
  • Assist the Camp Management team in GPS mapping the various facilities and small-scale infrastructure existing in the IDP sites, as well as in developing and updating the related database.
  • Collect, process, and disseminate/present information on Protection Monitoring at field level.
  • Periodically analyze and cross-check the data collected through monitoring and demographic data collection in an effort to assess and evaluate the coverage and quality of service provision in the IDP sites.
  • Design and generate information products for data visualization (including factsheets, dashboards, GIS maps) based on the information management priorities set by the CM PM and CM Coordinator.
  • Provide technical support in the development and implementation of data protection and sharing protocols and assist in the implementation of standardized information management policies, data systems and information products
  • Proactively gather information from relevant cluster partners, UN agencies and other organizations which may be of use to the CM program or cluster for informing decisions.
  •  In close collaboration with the M&E department, support the establishment of adequate systems and procedures for monitoring and reporting on Camp Management activities.
  • Any other responsibilities pertaining to the Camp Management Programme, as assigned by the CM Coordinator or CM PM.

Job Requirements:

Generic Professional Competencies:

  • University degree, preferably in computer science, IT, statistics or related fields.
  • 3 years of experience from working in a humanitarian/recovery context, preferably in a camp setting.
  • Minimum 2 years of experience in an M&E/Database management/GIS Officer position;
  • Previous experience from working in complex and volatile contexts.
  • Excellent proficiency in Microsoft package, with advanced expertise in data management software, such as MS EXCEL and MS ACCESS.
  • Proven experience in database management.
  • Political and cultural awareness, as well as good understanding of the displacement context in Afghanistan.
  • Good knowledge of digitalized data collection (Kobo, ODK, CommCare, ONA, SurveyMoney).
  • Documented results related to the position’s responsibilities.
  • Strong inter-personal skills, working well both in teams and independently.
  • Good written and spoken English.
  • Proficiency in QGIS or other open-source GIS software.
  • Basic knowledge of coding software (e.g. SQL) is an advantage.
  • Fluency either in Pashto or Dari (ideally in both), both oral and written.


Behavioral Competencies:

  • Planning and delivering results.
  • Empowering and building trust.
  • Communicating with impact and respect.
  • Able to work under pressure.
  • Handling insecure environment.


We Offer:

  • Monthly Salary based on NRC Afghanistan Salary Scale.
  • NRC has medical coverage for staff plus 4 dependents. 
  • Eid Bonus once per year.
  • Leave and Holidays accordingly Afghanistan Labor Law.
  • Top up Credit card on monthly basis.

Submission Guideline:

1st Option: For applying and more information, please click on the Position Title Below:

Camp Management Officer - Information Management - Jalalabad

Note: All applicants are supposed to create and properly fill online CV profile in the Oracle site, example (personal, education, experience background etc..) and only attaching CV won’t be enough.

Submission Email:


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